Our customer service metrics actually improved during the pandemic, and we were the only large domestic energy supplier in the UK still answering calls as usual. Clem led Octopus Energys campaign for an energy price cap and has worked closely with government to help drive policy for the decarbonisation of heat and support the transition to a more renewable grid. [56][57], The Electric Universe service, which aims to simplify public charging of electric vehicles, was launched in 2020 as Electric Juice and rebranded in 2022. What impact has the pandemic had on Octopus Energy and how have they navigated this? [20], In November 2020 Octopus acquired Manchester-based smart grid energy software company Upside Energy, which in June 2021 rebranded as KrakenFlex. What is the number one trait you look for in employees before recruiting them as part your team, and how has this requirement been integrated into the organisations culture and recruitment policy? It takes seven years to get a windfarm through the planning process and connected to the grid. It has enabled us to lower our costs to serve up to 75% compared to some of our competitors Thanks to Kraken, we are able to scale our customer service team quickly to take on new customers and keep them happy. Youll be able to fuel your car for free, make steel for free, do indoor farming with virtually zero energy costs. But the current reality is that in government, too, the pace of change is frustratingly slow: a wind farm can be built in 12 months, and an undersea cable between the UK and France can be laid in ten days, but approval and grid connections can take years. All drivers can use the service, and Octopus Energy customers have the option of paying their charging costs through their domestic energy bills. More recently in my work history Ive specialised in creating technology & ecommerce platforms, something me and Octopus Energy CTO James Eddison did together for clients such as Greene King and SAP. The project, which coincided with COP26, was realised in Glasgow through collaboration with the local art community, and was designed as a call for global leaders to invest in renewable energies such as solar PV, in order to power a sustainable future. In our experience this leads to strong relationships between managers and team members, happier employees and higher productivity. Aside from that, every experience has helped in some way or another, and been a vital lesson to learn to get me where I am today. A business leader is someone who doesnt look to make quick money, but really wants to change their industry for the better, do something different and lead from the front, rather than worry about what their competitors are doing. As of September 2022, more than 450 charging companies were taking part, allowing customers access to over 300,000 chargers in over 50 countries through a single card and/or app. You cant become a car dealer if you havent got the money to buy cars, says Jackson, exasperated. The engineering part only takes a year.. Theyre not doing it because they care about the planet, and theyre not doing it because they care about bills.. In 2010, Jackson released another instructional book about his ground fighting style called Jackson's MMA - The Ground Game. Octopus are on a mission to bring cheaper, greener power to all. We have an aim to reach over 100 million customers by 2027, whether thats via other companies licensing Kraken or customers joining Octopus Energy, so we never say never for any country or continent, even if we dont have any plans to at the moment. Saturday: 8am - 10pm Octopus founding team are from tech rather than energy backgrounds and are determinedly using technology to drive down prices, enable great service and drive towards a renewable future through the smart grid, which is essential to decarbonise affordably. His school officially turned into an MMA school in 2000. [24], In July 2021 Octopus rose 12 places on the UK Customer Service Index to 17th, making it the only energy company in the Top 50. A relaxed evening talking with Greg Jackson, the founder and Phil Steele Future Technology Evangelist of Octopus Energy.You can email the Octopus team as ref. Driving full energy system change, the Group consists of 10 businesses across the energy value chain, operating in 8 countries globally and supporting 3.2 million customers in the UK. I speak to tech founder and CEO of Octopus Energy Greg Jackson about how he used tech as the platform to disrupt one of the industries most resistant to, and in need of disrup Show Leaders in Cleantech, Ep Greg Jackson, Octopus - 75 - Apr 8, 2021 Were in a double crisis now: a cost crisis, and a carbon crisis. The plan allows households to become part of the UK Tesla Virtual Power Plant, which connects a network homes that generate, store and return electricity to grid at peak times. We speak to Greg Jackson, CEO of Octopus Energy Group, the technology-to-investment energy platform, about the importance of government intervention in energy policy, the role of technology, and how a greener future could be nearer than we think. [68][69], In November 2021 Octopus financed 'Grace of the Sun', a large-scale art piece by Robert Montgomery made using the Little Sun solar lamps designed by Olafur Eliasson and Frederik Ottesen. She has deep knowledge gained across four industries and a lifelong passion for customer and team transformations. There are companies whose entire asset base [is] in gas, he continues, and they will relentlessly try to tell us gas is the solution, or hydrogen is the solution. Launched in 2016, the companys mission is to bring cheaper, greener power to all. Currently, Octopus Energy has more than 750,000 customers with 100 per cent renewable electricity, despite only setting up three years ago. Greg: Success is different for everybody, and you need to be honest with yourself about what would make your job a success, is it happiness? In 72 hours, the six-year-old company had swelled to accommodate more customers than Scottish Power (to 3.1 million in total) and a higher valuation (approaching $5bn) than Centrica, the owner of British Gas. We'll cover a range of topics, including asking Greg what 2023 holds for the tech and energy sector at this challenging time, and which technologies he thinks are going to make a difference to the sector in the future. [15] In January 2021, Octopus was ranked second and was one of two recommended providers, becoming the only energy provider in the UK to have been named as a recommended provider four years running. Octopus Energy for Business works with companies to provide future-proof energy services, supplying them with 100% renewable and fairly priced power. The UKs biggest energy companies might shrug off such strident criticism from a campaigner, but Octopus has rapidly ascended to challenge what Jackson, 50, calls the lazy oligopoly of the big six. Jackson came from a family of wrestlers (his father, brother, and uncle were all champions in the sport). Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Now his mission is to turn Britain on to renewables, despite the efforts of a small noisy group, including Nigel Farage, attacking net zero goals. For those that don't know Octopus Energy, they are UK's fastest growing green energy retailer and are currently valued at $2 billion. With its smart tariffs proving customer appetite for flexibility, Octopus is pioneering a global system change to enable a cheaper, faster transition to renewables. Last month Octopus pledged 50m to cut customer bills until Octobers price cap rise, part of a longer-term package worth 150m. Among the companies using Kraken is E.On, the second-largest electricity supplier in the UK. [10][11], In August 2019, an agreement with Midcounties Co-operative saw Octopus gain more than 300,000 customers, taking its total beyond 1 million. Our weekly culture newsletter from books and art to pop culture and memes sent every Friday. [47][48], In October 2020, Octopus partnered with Tesla Energy to power the Tesla Energy Plan, which is designed to power a home with 100% clean energy either from solar panels or Octopus. [36], In September 2021, Generation Investment Management, co-founded and chaired by Al Gore, purchased a 13% stake in Octopus Energy Group in a deal worth $600m. Greg is the founder and CEO of Octopus Energy Group, the green energy tech pioneer based in the UK with over 3.1 million customers, further operations in 13 countries and over 23 million accounts licensed worldwide to its green technology platform, Kraken. [31] This meant Octopus gained "unicorn" status, as a startup company with a value in excess of 1 billion. Greg Jackson isnt your average energy company CEO. Origin invested a further $50m at the same time, to maintain its 20% stake. This interview was originally published on our sister platform, ChangeinAfrica Magazine, the content is wholly owned by Innoglo Ltd. Mon - Fri: Respond with 24 hrs At Octopus he has responsibility for finance, procurement & market risk management, customer acquisition and data science. With the crisis that toppled so many suppliers continuing to rage, Jackson thinks the chancellor, Rishi Sunak, is right to plough 15bn into addressing the cost of living: It makes economic sense for the government to find ways to bring bills and inflation down. I want them to know that their work is making a difference, everyday. Octopus Energy Ltd is a company registered in England and Wales. Prior to Octopus Energy, Zoisa was the UK Managing Director of the Dutch Utility, Eneco B.V. At Eneco, Zoisa helped grow the UKs renewable asset portfolio which consisted of more than 250MW of wind and solar projects, including a direct wire project with Honda of the UK Manufacturing Ltd. Eneco UK also supplied blue-chip companies such as Mars, Unilever, Heineken and AkzoNobel. By expanding to so many other countries and really capitalising on the technology we create, we are able to have an edge on the competition. that helped retail financial services businesses re-invent product offers online. Our team is made up of climate enthusiasts who know that switching people to green energy and growing that customer base around the world is the number one thing we can do to turn the tide on climate change. Are people working at your company happy? Upstream reported that Jackson joined Greenpeace at the age of 16, and his expertise was in mirror manufacturing, coffee shops and software before launching Octopus Energy in 2015. People thought electric vehicles wouldnt take off but look at Tesla now. Greg is a serial tech entrepreneur and expert on all things business, having founded, sold and invested in a number of successful e-commerce businesses over the years. Pay Minimum wage; Jackson gave up his 150,000 salary when the energy crisis began last autumn, donating the rest of his original salary to Octopuss staff welfare and its financial hardship fund, Octo Assist. [12][13], In both 2018 and 2019, Octopus was the only energy supplier to earn "Recommended Provider" status from the Which? As someone whose LinkedIn profile professes a love of disrupting industries that underserve customers and society, its no surprise Greg is passionate about enhancing the customer experience. [55], Octopus Renewables is contracted as the investment manager for Octopus Renewables Infrastructure Trust, an investment trust established in 2019 which owns wind and solar generation in the UK, Europe and Australia. [3] Trading began in December 2015. Octopus began talking to Gores team two years ago. He says it took years to find the 10m he needed to launch Octopus. The collection of projects reflects Jacksons entrepreneurial background. My Entrepreneurial Journey with Greg Jackson on Thursday, 21 November. Our CEO Greg explains why standing charges are higher on new energy tariffs, and why electricity standing charges have gone up more than gas ones. It was at that point she founded Octopus Electric Vehicles, and since then has been building a team of experts passionate about helping consumers and businesses make that transition to electric vehicles. There was a problem! Hello Greg, and thank you for taking the time our to participate in this interview. Launched in 2016, the company's mission is to bring cheaper, greener power to all. . Its demoralising that we cant keep bills lower in the short term when we need it most, but we have done a tremendous amount up to now.. . On 26 September, it was announced that Octopus would be taking on the 580,000 former customers of Avro Energy, which had ceased trading the previous week. Octopus Energy is one of the fastest growing energy firms to ever launch in Britain and is on track to join the Big Six utility providers. [22], In February 2021, CEO Greg Jackson said on a BBC News interview that Octopus does not operate a human resources department. Greg is also a strong advocate of maintaining a good work-life balance with his work-life blend, which to him means creating a symbiotic, rather than a compartmentalised relationship between his various work commitments and personal life, so he can remain present in all of them. John is a highly experienced energy entrepreneur. Rachel holds a Bachelors degree in Economics from the University of Sussex, as well as a Masters in Economic and Politics from the University of Cambridge. I want them to feel happy and fulfilled by the work they do. A lot of people have different views of what it means to be an entrepreneur and if this is different from being a businessman or woman. We need to work like that now on the clean energy system., Jackson accuses the management of the UK energy grid as being stuck in the past, describing the National Grid as a monopoly and its control room as like a minicab office. KrakenFlexs cloud-based technology platform controls distributed energy assets such as large-scale batteries, EVs, or heat pumps with machine learning and AI to match electricity supply and demand, helping the electricity grid deal with the natural volatility of renewable generation. There was an unexpected issue while trying to process your request. Rachels remit is to create the regulations and markets needed to achieve net zero quickly and affordably. In this episode Greg shares not only what it means to be a successful leader and team player, but how to live a more authentic life altogether. His morning routine echoes the tycoons underprivileged childhood. Greg Jackson is the founder and CEO of Octopus Energy Group, the energy technology group with 3.5 million customers globally, operations in 14 countries and a 4.4bn portfolio of renewable energy assets. The boss of Octopus Energy has a small tub, which pleases him as it is efficient and fills quickly. [16][17], In January 2020, ENGIE UK announced that it was selling its residential energy supply business (comprising around 70,000 UK residential customers) to Octopus. In 2019, Octopus stated that all its electricity came from renewable sources, and began to offer a "green" gas tariff with carbon offsetting. Please refresh the page and try again. Deepak has been involved as a partner to Octopus Energy Group since 2018. [37], In January 2022 Octopus Energy entered the French market with the acquisition of Plm nergie, a French energy start-up with 100,000 retail and corporate accounts. As of September 2021 the company has over three million domestic and business customers, making it the fourth largest energy supplier in the UK.[2]. The first nail in the coffin should have been climate change, then it should have been the fact that renewables are now cheaper than fossil fuels. [19], In 2020 Octopus completed two funding rounds totalling $577m, making the company the highest funded UK tech start-up that year. He also holds an MBA from Yale University and is an independent non-executive director of the Thames Estuary Growth Board, where he co-chairs the hydrogen committee, and a Member of the Yale University Alumni Association Board of Governors. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. The boss of Octopus Energy has a small tub, which pleases him as it is efficient and fills quickly. Were nothing like Bulb.. We want a similar effort to the vaccine rollout, says Jackson, sweeping bags of Frazzles aside. [49], In January 2021, Octopus acquired two 73 metre (240') wind turbines to power their 'Fan Club' tariff, which offers households living near its turbines cheaper electricity prices when the wind is blowing strongly. We scaled the business by repeatedly cloning micro businesses, and what works for us wont work for other businesses. [59] It was first licensed by UK rival Good Energy in late 2019, for an initial three-year term, to manage its 300,000 customers. By expanding to so many other countries and really capitalising on the technology we create, we are able to have an edge on the competition. Besides industry-standard fixed and variable tariffs, the company is known for innovative tariffs which are made possible by the national rollout of smart meters. Octopus Energy was established in August 2015 as a subsidiary of Octopus Capital Limited. With the pandemic, we took the 15 years it usually takes to make a vaccine, and did it in less than a year. If the problem persists, please contact support. 464 views May 4, 2022 Greg Jackson is the founder and chief executive of Octopus Energy, one of the UK's fastest-growing energy companies. The investment increased the company's valuation to $4.6bn, with the cash injection to be used by Octopus to increase its investment in new technologies for cheaper and faster decarbonisation. Building on the award winning end-to-end entech platform, Kraken Utilities will create customer centricity and automated, scalable and efficient operations for other traditionally low-tech sectors, allowing innovation at pace. Greg: While we cant change who our founders are, our leadership team is made up of 50% women, with BAME, LGBT+ and working class representation throughout. A quick update on the week in companies, markets, finance and the world of work. Greg is an experienced digital entrepreneur, passionate about using technology to make positive change. Jacksons career has been far from typical for the energy business. It was founded in 2015 with the backing of British fund management company Octopus Group, a British asset management company. Octopus Energy Group is a British renewable energy group specialising in sustainable energy. In 1992, after graduating from Rio Grande High School, Jackson founded his own martial art, Gaidojutsu, which combines rudimentary techniques from catch wrestling and Muay Thai with basic judo locks. Headquartered in London, the company has operations in the UK, France, Germany, Italy, Spain, Australia, Japan, New Zealand and the United States. We also create industry leading technology that allows relentless efficiency and world class customer service, enabling us to retain our customers and keep them happy. Customers on the tariff get a 20% discount on the unit price when the turbines are spinning, and a 50% discount when the wind is above 8m/s (20 mph). Mark Wahlberg's wife Rhea Durham shares sweet tribute to their daughter Grace on 13th birthday with snaps from . [53], In January 2022, it was announced that Octopus Renewables had bought the Broons/Biterne-Sud wind farm in Cotes dArmor, northeast Brittany, France from Energiequelle for an undisclosed price. [31], In November 2021, EDF Energy agreed a deal with Octopus Energy Group to move its five million customers onto its Kraken platform. Greg Jackson, Founder & CEO. A weekly round-up of some of the best articles featured in the most recent issue of the New Statesman, sent each Saturday. Plm was subsequently rebranded as Octopus Energy France. A serial and successful entrepreneur before Octopus Energy, Gregs experience spans mirror manufacturing, coffee shops and multiple software ventures. It was founded in 2015 with the backing of British fund management company Octopus Group, a British asset management company. Greg: Weve been rapidly growing and in December closed our second financing round with Tokyo Gas and Origin Energy in 2020, which increased our valuation to more than $2 billion. We'll monitor any new channels (including this) before running ads and will only advertise if balanced and meets our policies", "As per my message, we didn't boycott - I wanted to see the channel and am true to my word", "GB News hails boycott victory - Full list of advertisers BACKING Andrew Neil's channel", "Octopus Energy's Greg Jackson: 'Climate change is no longer this vague thing', Timeline of the electricity supply industry, Department for Business, Energy and Industrial Strategy, Minister of State for Business, Energy and Clean Growth, Department for Environment, Food and Rural Affairs, Climate Change and Sustainable Energy Act 2006, Centre for Renewable Energy Systems Technology, Hadley Centre for Climate Prediction and Research, Association for the Conservation of Energy, Double Glazing & Conservatory Ombudsman Scheme, https://en.wikipedia.org/w/index.php?title=Octopus_Energy&oldid=1128995384, Electric power companies of the United Kingdom, Renewable resource companies established in 2015, Renewable energy companies of the United Kingdom, Articles with unsourced statements from October 2021, Articles containing potentially dated statements from September 2021, All articles containing potentially dated statements, Creative Commons Attribution-ShareAlike License 3.0, Greg Jackson (CEO), Stuart Jackson (CFO), James Eddison (CTO), Zoisa North-Bond (CEO, Octopus Generation), Rebecca Dibb-Simkin (CMO), Peter Miller (Customer Experience) Fiona Howarth (CEO, Octopus Electric Vehicles), This page was last edited on 23 December 2022, at 02:23. 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