Eurosender SARL, 9 Rue du Laboratoire, 1911 Luxembourg, Luxembourg. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, all monies you have paid for that booking will be protected by the above arrangements regardless of whether that travel agent becomes insolvent before or after we have issued our confirmation invoice. We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, you should receive from the travel agent a confirmation invoice issued by us which shows that we have arranged the flights as well as the cruise part of the holiday. Please note we do not have any liability to you in these circumstances. We may record calls to our call centre for quality and training purposes. So, if you're planning on bringing a lot of luggage, you'll need to make sure it all fits into two pieces. If your flight tickets have been issued, standard airline cancellation penalties will also apply. The legal status and regulation of some medicines prescribed or purchased in the UK can be different in other countries. We will not pay any compensation or give any refund to any minor who we have not permitted to board the ship, any person paying for the minors holiday (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the cruise themselves as a result of the failure to produce a letter of authorisation. You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. TSS FAIRSTAR 1970 SITMAR LINE FOLDOUT DECK PLANS X OXFORDSHIRE. Not all sports equipment is allowed on board a Celebrity Cruise. If you choose not to contact your Airline in advance of travel then we would recommend that you check-in early for your flight, as flights are often full and your choice of seats may not be available. Please review the Guest Conduct Policy at https://www.celebritycruises.com/gb/terms-and-conditions or contact your local booking office for further details in advance of travel. Please note that the upgrade package may differ from the upgrade package offered by the airline. Go to site, Already booked? Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. Luggage allowance; Mapped places of interest - restaurants, shops, stations.plus route guidance . The exclusions and limitations of liability of Carrier set forth in the provisions of these Booking Conditions, as well as all rights, defenses and immunities set forth herein, shall also apply to and be for the benefit of certain designated third party beneficiaries which include the parent, subsidiary, affiliate, and successor companies and assigns of all the entities identified in this Section; the officers, directors, employees, agents, crew and pilots of all the entities identified in this Section, and any agents, independent contractors, and all concessionaires, physicians and medical personnel, retail shop personnel, health and beauty staff, fitness staff, shore excursion providers, tour operators, shipbuilders, manufacturers and designers of the Vessel or Transport, and/or installers of all component parts, launches, appurtenances, craft or facilities, whether provided at sea or on shore, belonging to the Vessel or any substituted ship or Transport, or owned or operated by its owners, operators, managers, agents, charterers, contractors, concessionaires or others; as well as owners and operators of all shoreside properties at which the Vessel or any substituted ship or the Transport may call. 2.3 What should I do if my property is lost, delayed or damaged during my cruise? Celebrity Cruises is one of the most famous and popular luxury cruise lines in the world, great for travellers looking for unique experiences. Please contact your G.P. In this event, the airline concerned may provide you with refreshments, and if necessary, may provide overnight accommodation depending on the expected length of the delay, the time of day and the airport in question. Please check all details are correct as soon as you receive your Confirmation Invoice, electronic cruise documents, flight tickets, ATOL Certificate (where applicable) and any other documents from your travel agent or us. The premium beverage package went from $59 to $65. Whilst we endeavour to book the best connections between flights, a wait may be experienced at connecting airports. Please visit your airlines website for details. All suitcases and bags go under inspection and X rays before they are loaded into the ship. Like other cruise lines, the Celebrity Cruise luggage allowance policy is relatively permissive. Terms and conditions apply for Celebrity Cruise Now & Cruise Later bookings so please ensure you check your confirmation invoice carefully at the time. Airlines' hand luggage allowance for 2023 . If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact us (if booking direct) or your travel agent and give notice in writing to ensure safe receipt of the cancellation. This includes any disappointment, distress, inconvenience or effect on any other arrangements. The value of the supplement will be confirmed to you at the time of making a booking with us. We will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. https://www.celebritycruises.com/gb/privacy-policy. Further travel advice can be found on www.fitfortravel.scot.nhs.uk and www.nathnac.org. There is a corkage fee of $15 if you want to consume it at dinner or a bar. and will dispose of containers holding alcohol. Where a refund is due, we will pay you the full amount of the decrease in our costs. You'll save up to 240 per person versus self-packaging, plus the holiday is fully ATOL protected. They prefer checked luggage to be no larger than 24x16x30, and no heavier than 50 lbs. We may not be able to inform you of your flight timings and routing for bookings made more than 10 months before departure. Be advised that any refund due to you shall be paid to you within 14 days of cancellation of any booking. If you book an Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book and not provided by us, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. There is a corkage fee of $15 if you drink your bottle outside of your cabin. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. Celebs. Fly-cruise package: one bag under 20 kg or following the airlines' luggage policy. You can take 1 piece of hand luggage per person (excluding infants) weighing up to 10kg and with maximum . Special arrangements for those guests with reduced mobility or disability may be available on certain shore excursions that have been risk assessed as suitable. Using the appropriate packing materials also gives your belongings added protection throughout the maid, standing, or dietary use tax also permitted. If so, these will be confirmed to you at a later date. By AZMembergs, July 4, 2008 in Celebrity Cruises. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. Some medical assistance and some special meal requests may incur a charge by the airline, which will be invoiced accordingly. We regret we cannot guarantee that ships will call at every advertised port or follow every part of the itinerary. By using, participating in, engaging, or booking a recreational activity you acknowledge, agree and understand that the risk warnings contained above constitute a risk warning for the purposes of any relevant legislation. ) Electrical extension cords Baseball bats, hockey sticks, cricket bats, bows, and arrows Skateboards and surfboards Martial-arts gear Self-defence items including handcuffs, pepper spray, and night sticks Flammable liquids, including lighter fluid Explosives, including fireworks Hookahs & water hookah pipes Ham radios Electrical extension cords Dangerous chemicals, including bleach and paint Alcoholic beverages (Note: Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Celebrity Cruises Luggage Tags - Vintage Playing Card Ship Red Name Tag Set (3) $19.99. A binding contract between us only comes into existence when we send out our Confirmation Invoice. You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. However, we will use only names and contact details for marketing purposes. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. This may mean that some facilities and restaurants are not open at full capacity or may change from time to time. Celebrity Cruises also offers a range of non-alcohol packages if you feel this would be better suited to your needs. This means you may book a stateroom of a guaranteed minimum category type, (specified by us prior to booking) on your chosen ship. Likewise, if any details change of your holiday that changes the details in the ATOL Certificate we will issue a new ATOL Certificate to you which will replace and supersede the previous one. Please note that items left behind may be destroyed. In this event, you will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Guests must be fully toilet trained to enter the pools or whirlpools. Celebrity will take care of the rest. Each guest has the option to carry their luggage on board or check-in luggage prior to boarding. for advice and the most up-to-date health requirements for all destinations featured in this brochure at least 8 weeks prior to travel. Any additional bag will incur charges. We would strongly recommend that you contact your travel agent or an independent insurance broker for details of suitable policies. For more information, see https://www.state.gov/state-sponsors-of-terrorism. In these Booking Conditions, you and your means all persons named on a booking and we, us, ourselves and Celebrity Cruises means either Celebrity Cruises Inc. or RCL Cruises Ltd trading as Celebrity Cruises as will be determined as being the Carrier under these Booking Conditions. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. What beers are available at no charge for that package? Luggage weight limit. The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. If a special request can only be met at an additional cost, except where contrary to the requirements of applicable law, that cost will either be invoiced prior to departure or will be payable locally. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. This must include as a minimum, cover for the cost of cancellation by yourself and the cost of assistance including repatriation in the event of accident or illness, emergency medical treatment and medications. This will also be the case where any property is damaged, delayed or lost whilst not on board or getting on or off the ship but using other services (apart from air travel) which form part of the holiday we have contractually agreed to provide. ); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel and medical insurance cover; anything else which is not specifically mentioned as being included in the price. Some sailings are sold by the regional country market for that itinerary in higher numbers, so there may be a large majority of that regions guests on that sailing, such as Celebrity Silhouette sailings from Southampton, which will be largely sold to the UK and Irish market. Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. Please note we do not guarantee travelling with guests will be confirmed on the same flight arrangements, although we endeavour to meet this special request. Each ship offers contemporary and elegant public areas featuring high-end artwork, sophisticated modern dcor, spacious staterooms and innovative suites. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. Although they vary from port to port, they are usually the same size as airport screening machines. Fitness Center. All the information provided on this page is the result of online research. We wil be on Millennium in December for a 14 night Asia cruise with our 2 teenagers. It takes just a few minutes to acquire the tags and fill out your information with the porter. You must tell us about the problem as soon as possible. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. In conclusion, I must say the actual enforcement of the company's alcohol policy looks somewhat uneven. Learn more and find out what to do with your extra luggage to move hassle-free along your journey. If you do not have access to the Internet, please see your travel agent or contact your Personal Cruise Specialist if you have booked direct. If you have booked a cruise-only holiday with us you should expect to receive from the travel agent a confirmation invoice issued by us, which shows that we are responsible for the cruise part of your holiday only. They must stay inside the cabin when not used and never block escape routes. ** FOR TRAVEL AGENTS ONLY **Celebrity Central www.celebritycentral.co.uk is our easy to use travel agent website. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. Please note that your Celebrity Cruises carry on will go through an x-ray screening machine and must fit there. Please note, we reserve the right to strictly enforce the luggage allowance limitation. That rum you purchased in port will be . Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. NLH Arizona. At the time of publication, designated countries include Cuba, Iran, North Korea, and Syria. All airlines operate a non-smoking policy. Your table number will be confirmed in your stateroom at the start of your cruise. Under age 18 must be accompanied by a parent or adult. My agency inform me that Air Transat will allow 1 x check baggage of 23kg per person, however when browsing the Airline's website I came across a policy giving each cruiser an additional 5kg via an Air Transat voucher. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. You must have travel insurance which covers your medical care, quarantine and repatriation in the event that you contract COVID-19. They explain this is so that the allowance is similar to airline restrictions, as many passengers . Confirmation that a special request has been noted and passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. In the unlikely event you have a reason to complain whilst away, you must immediately notify the Guest Relations Desk on board ship and the supplier of the service(s) in question (if not us). We reserve the right to make a fuel surcharge when making a booking, to reflect the cost of fuel or other power sources. 2023 Celebrity Cruises, Inc. If we need any other personal details, we will inform you before we obtain them from you. Please see your Confirmation Invoice for further details of our recommended insurance broker. Where you build your own package, if you require transfers you will need to add them to your booking as these are not added automatically. Celebrity Cruise lines baggage restrictions recommend passengers to bring two units of luggage and one carry-on item while the maximum luggage allowance is 90 kg per guest. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. Where you make a booking directly with us, the parties to the contract are yourself and either Celebrity Cruises Inc. of Miami, Florida or RCL Cruises Ltd. who shall accept legal responsibility for the proper performance of this contract as set out below, depending on which of those entities will be operating the cruise ship (Vessel) on which you sail (the Carrier). We may refund all or part of your cruise fare if you test positive for COVID-19 during the sailing. It has a capacity of 3,660 guests. You will have to pay any costs, expenses or losses suffered as a result, and we will not pay any compensation or give you any refund. We will not be deemed to have unduly delayed advising you of the cancellation (i) 20 days before the start of the package in the case of trips lasting more than six days, (ii) 7 days before the start of the package in the case of trips lasting between two and six days and (iii) 48 hours before the start of the package in the case of trips lasting less than two days. Celebrity Cruises The maximum total weight per guest is 90kg, apart from the Xpedition class ships in the Galapagos. Karbowski, 45, will take on the role effective Feb. 13 . Please note that any payment you make to us using a debit or credit card will be settled via a bank in the U.S., and therefore your card issuer may choose to apply a foreign settlement fee. )Guest Drone Policy: 1. Once your EHIC has expired, youll be able to replace it with a GHIC. Celebrity Cruises ; Luggage weight limit Please Read: COVID-related Discussion. Where you book a fly cruise holiday through a travel agent, your travel agent shall provide you with the ATOL Certificate either on our behalf or on its own account. Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. Until that point, your monies are not protected by our ABTA membership or any other arrangement. It is your responsibility to make sure that the insurance you purchase is suitable and adequate for your particular needs and to purchase additional or alternative insurance if required. Special care must be taken of such items. Governments and public authorities continue to develop their policies and change their rules. The flights used in conjunction with our cruises may be based on special fares and may not be by the most direct route. We can then advise on an informal basis if we consider your chosen cruise is suitable. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. You can get a provisional replacement certificate (PRC) if you need treatment abroad and do not have a card. ; Zenith (3,000 points or more). In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. It included the classis drink package. Celebrity Cruises Visa Signature Card; Semi-Annual Sale. ** We reserve the right to include a fuel supplement when making a booking. For the purposes of Regulation (EU) 2016/679 of the European Parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and any associated legislation, RCL Cruises Ltd is a Data Controller. We make every effort to ensure the content contained in our brochures and on our website is accurate. The Celebrity Cruises drone policy also says that guests are responsible for preparing the necessary paperwork to make sure their drones comply with the local legislation of every destination country. In this situation we are entitled without prior notice to refuse to allow you to travel on any ship and to terminate your cruise holiday at any time. This information includes certain data set out in your passport, emergency contact information and insurance including the medical cover provided by the insurance provider. In addition, some items, like ammunition or illegal substances, will not be returned. You must also give us details of any relevant insurance coverage you hold. If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. Beijing, the capital of China, is a vibrant and bustling metropolis with a rich history and culture.Located in the northeastern part of the country, Beijing is home to over 21 million people and is a major hub for tourism, business, and politics.The city is known for its iconic landmarks, such as the Forbidden City and the Great Wall of China, as well as . This guide will provide all the information you need for a seamless cruise experience. In any event the actual flight times will be those shown on youre e-documents, which will be emailed to you approximately four weeks before departure. Please note that within the territorial waters of some countries on your itinerary or based on your embarkation port, the onboard shops may be closed or alternatively restrictions may be imposed on some items available for purchase or additional VAT added dependent on that countrys VAT rules. Drones used on the ship will be confiscated till the end of the cruise. A significant change is a change to your confirmed holiday, which we can reasonably expect will have a significant effect on it. When you pay you will be supplied with an ATOL Certificate. Posted December 11, 2022. Ports of call. Standard kosher meals must have been requested on the guests booking in advance. You may contact our recommended visa agent; VisaCentral for advice and to purchase the most up to date visa requirements for your cruise. Our own processes and procedures change in line with those policies. Persons using The Spa must be over the age of 18. Company Information Celebrity Cruises Inc. doing business as Celebrity Cruises is a subsidiary of Royal Caribbean Cruises Ltd, a registered Liberian company with principal place of business at 1050 Caribbean Way, Miami, Florida, (company Number C-59735). Celebrity Xpedition Class to the Galapagos: 20 kg and one small carry-on (airline policy). On every Celebrity Cruises ship, we are committed to providing every guest with a cruise holiday that is excellent. Any claims covered under The Athens Convention must be made within the time limits set out in The Athens Convention. Access Travelustaad.com and you will see the user interface available for flight booking. Torch lighters emit a powerful concentrated flame, and are therefore prohibited. You will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday.